1. Administrative Support
a. Manage and maintain the office environment, ensuring it is organized and welcoming;
b. Ensure all dues and renewal are done before the expiry date;
c. Handle incoming calls and emails, redirecting them to the appropriate department or individual
d. Handle incoming and outgoing correspondence and packages.
e. Schedule and coordinate meetings, appointments and travel arrangements.
f. Maintain and update office records, assets listing, and employees related data.
g. Assist in onboarding process for new employees.
2. Record Keeping and Reporting
a. Maintain and organize office records, including contracts, invoices and other important documents.
b. Manage Admin Department filing system, both electronic and physical
c. Prepare reports related to renewal, assets and other administrative aspects
d. Maintain organized records and documents for compliance and auditing purpose.
3. Compliance
a. Ensure adherence to company policies, procedures and legal requirements.
b. Assist with HR-related task such as maintaining employee related report and coordinating training sessions.
c. Liaise with local authorities & statutory bodies
4. Asset Management
a. Assist in company’s asset management by tracking on the transfer of assets from one location to another.
b. Maintain accurate records of stock movements and update database.
5. Premise Upkeep & Maintenance
a. Ensure the overall cleanliness and tidiness of office and retail space is well-maintained, clean and organised.
b. Coordinate with maintenance staff or vendors for necessary repairs and upkeep.
c. Manage office supplies and place orders when necessary.
d. Manage relationships with cleaning and maintenance vendor
6. Customer Service
a. Greet and assist outsiders with inquiries, ensuring a high level of customer satisfaction.
b. Serve as point of contact for internal and external stakeholders.
c. Address customer complaints or concerns promptly and professionally or direct them to the relevant personnel.
d. Coordinate customer feedback and relay it to the management team for improvement.
Job Type: Full-time
Salary: From RM2,200.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Ability to commute/relocate:
- Kuala Terengganu: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Office Management: 2 years (Preferred)
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