- Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products.
- To exceed customers' expectations in terms of customer service and accurate information.
- Work in a team to achieve the required KPI elements and SLA.
- Report on customer feedback and complete call logs and reports.
- Candidate must possess at least a SPM and above
- Required language(s): English and/or Bahasa Melayu
- Fresher or Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
- Applicant must be willing to work in Ara Damansara, Selangor
Job Type: Full-time
Salary: RM2,000.00 - RM2,300.00 per month
Benefits:
- Professional development
Schedule:
- Rotational shift
Education:
- STM/STPM (Preferred)
Experience:
- Customer service in service industry: 1 year (Preferred)
Language:
- English (Required)
- Bahasa (Preferred)
Ability to Commute:
- Ara Damansara (Required)
Ability to Relocate:
- Ara Damansara: Relocate before starting work (Required)
$ads={2}
$ads={1}